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Privacy Policy

In order to provide the service we have to collect some data from our clients, but we keep the data collected to a minimum.

What data do we collect?

When registering a trial account, we will collect only your email address.
When ordering our services and paying with PayPal, Credit Card, we will collect:

  • E-mail address
  • Country

When ordering our services and paying with Credit Card, we will collect:

  • E-mail address
  • Country
  • State
  • City, Address, Zip code
  • Partial credit card details (card type, last four digits)

If you wish, you can also enter the following personal information, but it’s not mandatory:

  • Your name
  • Company
  • Phone number
  • Non-personal Data

Additionally, as part of our fraud detection measures and to keep the system up and running, we collect the IP address and host you used the last time you signed in to our website and some system logs. This is not, at any point, associated with any kind of activity done by the user inside the VPN tunnel which is NOT recorded, logged or stored at all.

Using our services

While using our services, you may write us emails or submit support tickets, order our services, create usernames and passwords. In these cases we will collect:
Emails or support tickets we receive Invoices Transactions details (payment method, amount, date)
Information required to log into our VPN services through our softwares or manual created connections.

Using our website

Our website may use 3rd parties such as Google Analytics and we may use cookies to better understand how you use the site and ways that we can improve your experience.
All the info we collect is maintained by highly trained professionals by the industries standards.

Sharing Your Personal Data

Best VPN for You will not sell or rent Your personally identifiable information to anyone unless You expressly consent to disclosures of Your personal identification and other personal information to third parties. We may send personally identifiable information about You to third parties when:

  • In order to process payments and activate the service for you we may have to send some information to trusted vendors (such as PayPal) to verify the transactions.
  • We reserve the right to collect and use Personal Data when this is necessary to protect our rights in court.
  • We may share some Non-personal data to optimize the usability and promotion of our services and website with services like Google Analytics or Facebook.

Your rights and Control

You have the right to:

  • Access the data that is provided to you through your account
  • Rectificate your Personal Data
  • Erase your Personal Data
  • Restrict the processing of your Personal Data
  • Object to processing your Personal Data
  • Have a Personal Data portability
  • Complain to a supervisory authority
  • Withdraw consent.

We provide several tools to access, change and erase your Personal Data that we hold in our Support Area. If you need additional help to use your rights please send a request in Support Area and we will help you. You must understand that processing and verifying your request can take a significant amount of time.